FAQs
What happens if there’s bad weather?
If there is inclement weather on the day of your picnic, don’t panic! We can reschedule free of charge within 3 months for any available booking date. If there is active inclement weather on the day of your picnic, you can reschedule two hours before you start time. If you are willing to chance it, a refund will not be issued once your start time has begun. If you would like to cancel the day of your picnic due to bad weather, an 80% refund will be issued. I will keep my eye out for bad weather, and let you know ahead of time.
What is your cancellation policy?
I require a down payment at the time of booking. However, I understand life is unpredictable. You are able to cancel for a full refund, or reschedule 7 days in advance. If you are unable to notify me 7 days in advance and still need to cancel, you will be charged 20% of your booking total.
Can I leave early?
Absolutely! If you want to leave before your 2 hours is up, I just ask that you call or text me. This ensures the items are not left unattended.
You are responsible for any stolen/damaged items during your two hour time window.
Can I bring my own snacks/food?
Yes, of course!
Can I light up the candles?
No, the candles are just for the tablescape decorative effect. I strongly discourage the parties to lite up candles, to avoid potential risk of fire.
Can I bring an extra person?
Yes, you definitely can add a person to your party at a charge, but we request you inform us in advance so we can provide the correct amount of seating, plates, napkins, glasses, etc.
Where can I have my picnic?
You can have your picnic just about anywhere! I have multiple public parks to choose from when booking, or you can pick a spot you love (within the Salt Lake County). This could even be your own backyard! Let me know what you’re thinking, and I can help find the perfect spot!
What if I break something?
We are happy to clean up after you, that’s part of our service! However, if there is irreparable damage to our equipment, then an additional fee will apply.
What if my party or me are running late for my picnic?
If you are late to your picnic, unfortunately I will not be able to extend your picnic time. I have others clients to attend to. If you are more than 30 minutes late, I reserve the right to pack up your picnic and not reschedule or refund you.